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Frequently asked questions
We've crafted this FAQ page to answer many of your frequently asked questions.
Why should my school need an ERP system ?
The School Management system ERP boosts the productivity and Efficiency of the institute. It shrunken time to keep up the track of academic records and enhanced accuracy in organizing the Institution data. It Improves the Communication of Parents, Students, Teachers, Staff with each other. Too Many Benefits, We Can’t Explain Here, Request a Callback, Let our Sales Executive tells you all the benefits.
Can i start your ERP with a few students?
Yes, you can start with a few students and staff. Although we also provide a free demo where you can check our ERP working with as many students as you want.
Is there any hardware required to run Class ON ERP?
Our ERP system is complete cloud based school system so school does not need to manage any hardware or software license in their school.
Can you trained our teacher ?
Yes, We Provide Teachers, Admin, Receptionists etc Training by Physical Visit or Live on Zoom/Meet. We also have Introduction and Training Video which helps the teacher to understand our system.
What happened if I stop using your erp ?
If you don’t want to use our erp, Don’t worry just call our helpline to ask them to deactivate my account. If you are in the demo period, All your data will vanish with your demo end. If you are already using our services you have to clear all due or backup all your data within 7 days.
I am already using an erp how do I transfer my data ?
Our Data Expert helps you to switch on Class ON ERP. You can provide us with any kind of data export files, such as Excel, PDF, Doc, even images. We take care of all your migration from a to z.
Can I check how many parents are using Mobile Apps ?
Yes, You can check which parents are using our parent’s app and their last activity time. You can export this list or Class Incharge/Head Teacher can also view their class Student activities.
What About Data Security?
Data is the most valuable asset of any company. We at Class On make sure your data always be in safe hands. We use every Security factor-like SSL, 256 Bit Encryption, 2FA, and Bank-level Server Security.
What about your Support Services ?
Class On is Committed to Customer Satisfaction with 24/7 Enhanced Support for School needs. We also strive for a 100% Money Back Guarantee if we are unable to solve your problems within 24 hours.
How can I pay your charges ?
You can pay our charges at any online available method like UPI, Paytm, Net Banking or can also drop a cheque.
Is Class ON ERP suitable to my institution?
Yes, Our ERP works perfectly with any Indian Education board Institution with any number of students and Staff. It is also suitable for Pre-School, Colleges and other Educational Institutions such as IELTS, English learning, Tuition Center etc.
Can I use only a few features of ERP ?
Yes, You can use features according to your need. You can hide features that you don’t want to use. Hide Modules will don’t display anywhere in the Mobile Apps or staff panel. You can easily Enable it on your Main School Panel.
Can you customize erp for my school ?
Yes, We can customize any module according to your school. But please keep in mind customization takes extra time and money according to your requirement. Sometimes if your requirement matches other schools’ needs thus we do it for free.
Is your demo free ?
Yes, Our Demo is Completely Free for a few days (Days are subject to changeable as per company offers). You can check all our Features, How its work, our mobile apps and much more.
What is Free Lifetime Update Meaning ?
Lifetime Update Free means all our Class ON clients get each update of their modules, mobile apps etc for free until the company exists.
Can you provide an app of my school name ?
No, Currently we do not offer any white-labeling or school name App.
Is your app multi-language?
Yes, Class On is India’s First Company that provides our apps in 11 Indian Language.
What About Data Privacy?
We Value your Privacy. That’s why Class ON Never shares a single bit of data with any company or third-party services.
Can you charge extra for Support Services ?
No, We don’t charge for our any kind of support.
What other services classon have ?
Class On have 20+ School Services under one Roof. you can check Here https://classonapp.in/class-on-school-services/
If you can't see what you're looking for
One of the most important Decisions in a School is the choice of the Best School Management System and other Related Services at Best Price?
We Completely Understand Your Concern. At Class On App, We provide Affordable and Reliable School ERP Services to reach all of your objectives.
We are one of the most mature School Services providers in India with 11 years of Market Experience. We work hard to Make our System User-friendly, Time-Efficient, and Error-free.